We know how frustrating it can be when the game isn’t running as smoothly as you’d like. But don’t worry, we’ve got your back! Here are some quick and easy troubleshooting steps to help you get back to matching in no time.

Troubleshooting on Android Devices

  • Clear Rubik's Match cache:
    1. Open your device’s Settings.
    2. Tap on Apps or Application Manager.
    3. Find Rubik’s Match and select it.
    4. Tap Storage and then tap Clear Cache.
  • Clear Google Play Store cache
    1. Go to your device’s Settings.
    2. Tap Apps.
    3. Locate Google Play Store and tap on it.
    4. Tap Storage, then Clear Cache.
  • Reboot your device
  • Update Rubik’s Match
  • Switch between Wi-Fi and mobile data to see if that improves performance.
  • Reinstall Rubik’s Match, a fresh install can sometimes do the trick! Make sure to save your progress by connecting your app store account before uninstalling.

Troubleshooting on iOS Devices

  • Clear storage space
  • Update Rubik’s Match
  • Reboot your device
  • Make sure you’re connected to a reliable Wi-Fi or mobile network.
  • Reinstall Rubik’s Match, a fresh install can sometimes do the trick! Make sure to save your progress by connecting your app store account before uninstalling.

Need More Help?

If you’ve tried all these steps and still need help, don’t hesitate to reach out to our support team by clicking the "Contact Us" button below. We’re always here to assist!

Happy matching! 🎉